Responsible Gaming
Our Commitment to Responsible Gaming
At Kit Change, we believe that gambling should be enjoyed purely as entertainment, not as a way to earn money or solve financial problems. We are committed to promoting responsible gaming practices and supporting the wellbeing of our players.
Age Verification
All players must be at least 18 years of age or the legal gambling age in their jurisdiction, whichever is higher. We take age verification seriously and reserve the right to request proof of identity at any time. If you are under the legal age limit, please do not gamble.
Warning Signs of Problem Gambling
If you recognise any of the following signs in your own behaviour, you may be developing a gambling problem:
- Spending more money on gambling than you can afford to lose
- Gambling with money intended for bills, rent, or essential expenses
- Chasing losses by gambling more to try to win back money you've lost
- Hiding your gambling activity from friends and family
- Gambling to escape negative emotions or problems
- Experiencing mood swings related to gambling wins and losses
- Neglecting work, studies, or personal relationships due to gambling
- Borrowing money or going into debt to fund gambling
- Losing track of time while gambling
- Being unable to stop or reduce gambling despite wanting to
Self-Help Tools
We provide a range of tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Restrict the amount of money you can lose during a set timeframe
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account
- Session Limits: Set time limits for your gaming sessions
To activate any of these tools, please visit your account settings or contact our customer support team.
Support Organisations
If you or someone you know is struggling with problem gambling, help is available. Here are trusted support organisations:
United Kingdom
- GamCare – Free advice and support services for problem gamblers and their families
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free, confidential, 24/7) - GamStop – The National Self-Exclusion Scheme for online gambling in Great Britain
Website: www.gamstop.co.uk - Gamblers Anonymous – Support groups and counselling
Website: www.gamblersanonymous.org.uk
International Support Services
- Australia – Gambling Help Online
Website: www.gamblinghelponline.org.au - Canada – Responsible Gambling Council
Website: www.responsiblegambling.org - United States – National Council on Problem Gambling
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
Take Action Today
If you think you may have a gambling problem, or if someone you know does, please reach out for help immediately. There is no shame in seeking support – problem gambling is a recognised condition, and trained professionals are available to assist you.
Whether you choose to use our self-help tools, contact a support organisation, or both, taking action is the first step towards recovery. You are not alone.
Gambling should be fun. If it's not, we're here to help. For more information about responsible gaming, please visit one of the organisations listed above or contact our customer support team.